frequently asked questions (FAQ)

MarkupHQ specializes in providing high quality PSD to HTML CSS & theming services with clean W3C valid coding which is always optimized for fast loading

What type of service PSD to HTML conversion is?

This service is for the retail as well as agency customers who either do not know the art of HTML conversion or want to save time and resources so that they can focus on getting more business. We, at MarkupHQ offers you PSD to HTML conversion service where in we convert the designs created with Adobe PhototShop or Illustrator into W3C valid XHTML/HTML5. The service supports the following file formats: .PSD, .AI, .PNG, .JPG, .JPEG and sometimes PDF. It a service which convert still designs to meaningful and interactive websites.

What are the various conversion services you offer ?

PSD to - Html template conversion - Email template conversion - wordpress theme conversion - joomla template conversion - drupal template conversion and - magento theme conversion

What type of services are included?

Each bundle of services offer some common features and some option features. The common features include HTML 4.0.1/XHTML 1.0 Transitional, W3C Valid Markup, SEO Semantic Coding, Compatibility with all the major browsers etc. However as optional features you can choose to have the design converted in HTML5/CSS3. Similarly common and optional features are available for CMS theming projects.

What is the estimated time to deliver the project?

We understand the value of your time especially if you are a startup business. Keeping this in mind we always ensure that the projects are delivered on time and your business objectives do not suffer. With us the delivery of the first page is done with in 8 to 24 business hours however this may vary depending on the length of the page or the complexity of designs. If required; We also work on weekends to meet the delivery time lines.

Do you have an in-house team that will work on my requirements?

Yes, we have a dedicated team of professionals working with us on the projects.

How can I contact you?

You can contact us via phone, email, and live chat.

Who can use your PSD to XHTML services?

Your business is incomplete without web involvement. Our services can be used by people who engage in web design and web development, bloggers who want their designs to be coded, and websites owners who want to customize their open source websites with a new design.

Do you use any software to for the conversions?

We hand code all the pages and we do not use any software tools to automatically convert the images.

For how long do you keep the backup of the files?

We keep backup of the files upto 6 months from the date of delivery.

What are the payment options that you accept?

We accept payments through credit card and PayPal.

Do you provide after sales support?

Yes. We provide after the sales support for up to 60 days.

I placed an order last night who do I contact to get an update on my project?

Each order we receive is assigned to a Project Manager who then analyses the project and gets in touch with you for any queries or updates on the project. You can expect to hear from your Project Manager with 6 business hours.

How much time you need to convert 1 page to HTML?

Usually we deliver 1 page HTML in 8 business hours however there are factors which affect the turnaround time e.g. length of the page, heavy JS implementation etc.

I have more than 100 pages to be converted, how do I go about it?

For orders, which are for more than 20 pages, we recommend that you use our request a quote form to receive a custom quote. We do offer bulk discount so you can save a lot if you have a bulk order for conversion.

We have an ongoing requirement for PSD to HTML conversion, can we expect additional discounts?

If you have ongoing requirement for our services, we would be happy to offer you additional discounts which we usually offer to the web agencies.

Can you make the email template compatible with Mailchimp?

Sure, We can! You just need to choose the appropriate option under Email software section on the order page. We code the email template for Mailchimp, Constantcontact and Campaignmonitor. Please specify if you need the email template for any other software.

How much time you need to convert 1 page design into WordPress theme?

We can deliver 1 page PSD to WordPress theme conversion in 3 days. There are factors which affect the turnaround time e.g. complexity of the design, required customization, plug-in installations etc.

We have an ongoing requirement for PSD to WordPress conversion, can we expect additional discounts?

If you have ongoing requirement for our services, we would be happy to offer you additional discounts which we usually offer to the web agencies.

Does the price include plug-in installation?

Yes, plug-in installations are included in the cost however if there is a need to customize a plug-in, we will do it for an additional customization fee. Your Project Manager will let you about these customizations before initiating the project.

How much time you need to convert 1 page design into Joomla template?

We can deliver 1 page PSD to Joomla template theme conversion in 3 days. There are factors which affect the turnaround time e.g. complexity of the design, required customization, module integration etc.

We have an ongoing requirement for PSD to Joomla conversion, can we expect additional discounts?

If you have ongoing requirement for our services, we would be happy to offer you additional discounts which we usually offer to the web agencies.

Does the price include integration of modules?

Yes, integration of modules is included in the cost however if there is a need to customize a module, we will do it for an additional customization fee. Your Project Manager will let you about the cost of customization before initiating the project.

How much time you need to convert 1 page design into Drupal theme?

We can deliver 1 page PSD to Drupal theme conversion in 3 days. There are factors which affect the turnaround time e.g. complexity of the design, required customization, module integration etc.

We have an ongoing requirement for PSD to Drupal conversion, can we expect additional discounts?

If you have ongoing requirement for our services, we would be happy to offer you additional discounts which we usually offer to the web agencies.

Does the price include integration of modules?

Yes, integration of modules is included in the cost however if there is a need to customize a module, we will do it for an additional customization fee. Your Project Manager will let you about the cost of customization before initiating the project.

How much time you need to convert 1 page design into Magento theme?

We can deliver 1 page PSD to Magento theme conversion in 3 days. There are factors which affect the turnaround time e.g. complexity of the design, required customization, extension integration etc.

We have an ongoing requirement for PSD to Magento conversion, can we expect additional discounts?

If you have ongoing requirement for our services, we would be happy to offer you additional discounts which we usually offer to the web agencies.

Does the price include installation of extensions?

Yes, installation of extensions is included in the cost however if there is a need to customize an extension, we will do it for an additional customization fee. Your Project Manager will let you about the cost of customization before initiating the project.

What all payment options you have for me to pay for my project?

You can pay for your project using your debit/credit card as well as using your PayPal account.

Do you offer any repeat business discount?

Yes, we do. Along with the delivery of your first order we send you an exclusive discount code which lets you avail 10% discount on your next orders

Do you also offer any bulk discounts?

Yes, we do offer bulk discount when you order more than 20 pages. Please email us at sales@markuphq.com with or without your design files and we will take it forward.